Buyer FAQ
Resolve early buyer questions before they turn into vague quote requests, with operational answers tied to the program path.
The FAQ works best when it behaves like a practical sourcing surface instead of a hidden footer archive.
Send the product, quantity band, packaging expectation, destination, and timing. Say which point still needs confirmation.
Send what you know and call out what still needs review. Final artwork and packaging files can follow.
The fastest quote paths usually start with operational questions: what the product is, where it is going, how it should be packed, and when it actually needs to land.
Use country-path questions to clarify operating control instead of turning the RFQ into a lowest-price supplier comparison.
Use quantity conversations to frame a realistic build instead of chasing a single number with no channel context.
Separate proof, sample, approval, and bulk timing so buyers can understand where the project can still change.
Guide shortcuts
If the answer needs more than two paragraphs, it probably belongs in a guide. Use FAQ for orientation and the guide hub for deeper scoping.
Korea-first and China support
Use the Korea-first route when sample ownership, QC checkpoints, packaging approval, documentation, and shipment assumptions need to stay in one review thread. Secondary Zhuji support can be reviewed when scale, sourcing, or program fit makes that route practical, but it should not become a lowest-price default.
No. SaySock presents Korea-first direct sock production as the public acquisition path and keeps Zhuji production and inspection support as secondary program-fit context. A useful RFQ should state product type, quantity band, packaging, destination, and timing before the production route is narrowed.
MOQ and quantity
MOQ depends on yarn, construction, packaging, variation count, and destination. Pilot or sample-stage programs may be possible, but bulk planning starts from a realistic commercial brief.
Start with a range the factory can sample, pack, and approve cleanly. Too many colorways in the first run usually creates more drift than value.
Sampling and timing
Lead time should be broken into proof, sample, approval, bulk, packing, and shipment stages. That is more useful than one blanket number because each stage carries different risk.
Use proof review for direction, development samples for product behavior, and pre-production approval for pack-out and shipment-facing details before bulk release.
Materials and fit
Use buyer language first: comfort, weight, structure, performance, gifting, or retail feel. The factory can then translate that into yarn direction during review.
The broad fit strategy should be clear before sampling begins because size structure affects assortment logic, packaging, and how inventory can actually move in market.
Packaging and compliance
Yes. Sleeves, wraps, tags, cartons, and other pack-out formats can be scoped with the sock so the product and packaging stay aligned during approvals.
Put them in the first brief. Compliance-sensitive programs move more cleanly when documentation needs are treated as scoped requests rather than vague trust signals.
Buyer fit
Importers, distributors, merch teams, and retail-ready brand programs that can state quantity, timing, market, and packaging direction clearly.
Company role, target market, quantity band, product type, timing, destination country, packaging needs, and any material or compliance expectations are the most useful starting inputs.
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